ASSOCIATE PARTNERS

Associate Partners

Chandra Dusi, PMP

Overview

A Senior Programme Leader / Programme Manager, with a broad experience in delivering ERP and Data Transformation initiatives including Master Data Management Solutions for Clients in both Public and Private Sectors.

Industry & Service Expertise

Chandra has a wide range of experience across several industry sectors including Pharma, Oil & Gas, Telecoms, Consulting, Technology, Utilities/Energy, Manufacturing, Insurance, Financial Services, Retail and Public Sector.

His expertise is in setting up and managing highly successful Programme structures to deliver highly complex Business Change and IT transformation initiatives for clients, on budget and on time, and leading high-performing matrix teams including remote and third-party teams.

Career Achievements & Particular Capabilities

Chandra comes with significant Consulting expertise along with considerable Project and Programme management experience in global environments, gained over the years working with IBM’s Core Consulting Division. He has clear and proven ability to collaborate successfully across IT and Business stakeholders including ‘C‑level’ executives.

In recent years, he has been instrumental in delivering complex Master Data Management solutions, including helping set-up Data Governance strategy and Data Management frameworks for several clients.

Chandra has Technical and System knowledge of several ERP Platforms in Oracle, SAP S/4 HANA, Salesforce and NetSuite, with experience in several Business / ERP transformations and System Integration/ Technology Implementation assignments. Importantly he also has in-depth process knowledge of key Business Processes in Order-to Cash, and other Financial Accounting Processes.

Gareth Evans

Overview

Gareth is a highly regarded executive level Programme Director with 30+ years’ experience in leading significant (£100m+) cross-functional change initiatives specialising in all aspects of corporate restructuring (M&A), target operating model definition / realisation, business transformation and systems re-platforming.

Industry & Service Expertise

Gareth has focussed his career in delivering all aspects of change initiatives across both Technology and Business Change. His main involvement has been in the Banking and Insurance sectors, with some exposure within both pharmaceutical and manufacturing. His approach and experience ensures he is equally comfortable in any sized organisation be it FTSE25 or a private equity backed start-up. He is experienced in reporting up to CEO level.

Career Achievements & Particular Capabilities

End-to-end programme set-up and delivery accountability is Gareth’s forte with countless major achievements and successes.

Over a distinguished career he has successfully led the creation and launch of new companies and implemented strategic business transformations ranging across systems and technology, to sales and service. He has demonstrated a particular flair for post-merger integration activities (joining, closing and disposing).

Gareth is very much a hands-on leader who takes ownership and builds high-performance teams which in turn reduces both delivery risk and cost. He is extremely personable and teams enjoy working with him.

Gareth is particularly strong in working with executive teams in defining and agreeing target operating models, and the subsequent delivery of these.

Throughout his career he has enjoyed successes with Finance and HR transformations, all aspects of migrations, programme recovery, partnering and white-labelling, plus 3rd party delivery oversight.

Som Ghosh

Overview

Som is an experienced Business Change Programme Manager, specialising in utilising his extensive cross-business process transformation knowledge, and with considerable experience in delivering significant business improvement programmes.

Industry & Service Expertise

Som has significant industry expertise in global Food & Retail organisations, Energy Utilities, Manufacturing, Consumer Products and Pharmaceuticals. He has successfully delivered many multi-country ERP/SAP global roll outs for organisations such as Nestle, GSK, PZ Cussons, Marks & Spencer and Ingersoll Rand.

Career Achievements & Particular Capabilities

Som has been instrumental in turning around failing projects and programmes, leading them on to successful benefit achievement on multiple occasions. Keen to understand business and people, his ability to leverage technology to implement tactical solutions has been the strength behind many a comfortable “roller coaster” ride within complex programmes.

Som is a certified business change and programme leadership professional with a proven track record of delivering business change across continents, transforming many corporates from “bricks and mortar” to digital processes.

Som excels in leading cross-functional teams, utilising a collaborative and inclusive leadership style. He demonstrates an ability to create practical, pragmatic solutions to complex problems and to develop strategic options, prepare business cases, secure C‑Suite stakeholders’ endorsement and on through to implementing the full business transformation.

Andy Grieves

Overview

Andy is a senior Pharma / Biopharma Operations Professional with 30+ years’ international experience in leading pharmaceutical manufacturing sites, in capital programmes, in business transformation, in manufacturing strategy and in new product acquisition due diligence.

Industry & Service Expertise

Andy has balanced his career to gain global experience in both pharmaceutical manufacturing sites and in corporate roles with increasing responsibility up to VP level. He has successfully operated in both ‘big’ and ‘midsized’ Pharma companies and has also performed operations roles supporting Consumer Healthcare and Beverage businesses.

Career Achievements & Particular Capabilities

Andy has successfully turned around the performance of pharmaceutical manufacturing sites and implemented business transformations to focus the site on its new role. He has established partnerships with Universities and Governments to enhance new product development capabilities.

Andy has created new External Supply and Manufacturing Strategy capabilities for a midsized pharma company and built the required organisations.

Andy thrives in leading cross functional teams involving Commercial, R&D, Manufacturing and Corporate functions, utilising a collaborative and inclusive leadership style. He demonstrates the ability to ‘join the dots’ from development of strategic options, preparation of business cases, securing endorsement from C‑Suite Stakeholders through to implementing the full business transformation.

Francisco Santos Meireles

Overview

Francisco is a Senior Technical Consultant with 20+ years’ experience in Project Management and end-to-end delivery ownership, including digital transformation projects while designing and implementing scalable cloud solutions with high usability and substantial business value.

Industry & Service Expertise

Experienced across several sectors such as Automotive, Health, Dental, MedTech, Insurance, Banking, Construction, Chemical, Real Estate and Retail.

Francisco developed and continues to maintain a network of global contacts in companies across Asia, the Middle East, Europe and America, including from his time on the Owner President Management Program at Harvard Business SchoolHe and from membership of YPO (the global leadership community of extraordinary chief executives).

Career Achievements & Particular Capabilities

He possesses a solid technical background in current public and private cloud technologies, in product development, product re-engineering, cloud migrations, and in DevOps automations in both Agile and traditional environments: this is combined with strong management ability in global distributed environments.

Francisco has architected client cloud solutions operations based on AWS, Azure, GCP and OpenStack, improving usage through GitOps approaches and most recent Kubernetes solutions He led the development of the first cloud digital dental platform for Portugal and Spain in an Agile environment with a fully automated DevOps approach. He also successfully developed and led a turnaround of what become the biggest Dental Chain in the country whilst re-architecting the development of a new cloud based dental practice management system.

He has developed and launched a German SAP technology consulting company in the Portuguese market, providing thought leadership to business and technical teams, with full P&L responsibility.

John Monk

Overview

A highly-experienced, versatile, hands on & results-driven Programme Manager with a very successful background in M&A transactions across multiple geographies, legal and contractual frameworks.

Industry & Service Expertise

John has expert knowledge of international businesses through the cultural, financial, technical and process changes involved in company/division disposal or integration. His experience is predominantly in regulated markets – specifically Pharmaceuticals and Financial Services.

He has excellent third party management experience, from requirements definition, contract negotiation, onboarding and managing delivery through M&A specific experience with global legal and advisory teams, through vendor/purchaser relationships to impacted business teams and unions.

Career Achievements & Particular Capabilities

John’s collaborative approach to successful business case achievement has been built on his ability to engage with senior business stakeholders and internal and external teams to finalise achievable terms, and then lead execution of delivery. He has been the lead on a global data disposition programme in the process of integrating businesses prior to the separation of a major new Consumer Healthcare organisation; he has led acquisition and joint venture programmes for one of the world’s leading stock markets; he has directed multiple programmes related to organisation change and multi-national re-structuring for a major Pharmaceutical business. John’s style is marked in such programmes by a confidence calming style that overlays an attention to detail and awareness of programme risk.

Frederick (Rick) Nicolas

Overview

Rick is a Senior Programme/Project and PMO Lead with 30 years of global experience in leading and supporting pharmaceutical, petrochemical, oil & gas, cryogenics civils and rail, for both CAPEX and OPEX full lifecycle programmes/projects, in strategic business transformation, divestments, IT infrastructure, engineering, procurement, design and construction delivery.

Industry & Service Expertise

Rick has extensive global project and programme management experience across multiple industries, as well as deep proficiency in both Managing Successful Programmes (MSP) and AgilePM frameworks to support full governance across all corporate function, 3rd Party Management, Technology and Engineering Procurement and Construction (EPC) global programme/project deliveries. His technical expertise in these fields enables him to setup, develop and lead a team supporting global budgets of in excess of £450m+ and utilising global resources of ~700+.

Career Achievements & Particular Capabilities

Rick has successfully turned around the performance of programmes and projects within manufacturing sites and corporately across complex, multifunctional teams globally. He utilises a supportive, collaborative and inclusive leadership style, gaining support from stakeholders and all levels of the organisation from grassroot to board level governance groups. His attention to detail and gap analysis capabilities, drives through delivery according to agreed KPI’s major milestones. Sectors and industries engaged in are, Pharmaceutical, Consumer Health, Vaccines, Facilities Management, Information Technology, Oil & Gas, Civil Infrastructure, Petrochemical, Pulp & Paper, Cryogenics, Rail and Water, around data centre installation & migration, manufacture & supply, strategic delivery, business transformational change, concept/scheme & detailed design, shutdowns & rebuilds, system design & control, rail blockades & major projects.

Harinder Singh

Overview

Harinder is a commercially astute project leader with 20+ years of diverse experience across investment banking, financial services, technology, consulting and corporate sectors. Bringing a collaborative approach to successful transformational leadership, he has engaged business stakeholders at C‑level / Board & 3rd parties to translate business requirements into tangible programme goals, deliverables & outcomes.

Industry & Service Expertise

Harinder has extensive global project and programme management experience across Financial Services, Hedge Funds and Oil/Gas as well as deep proficiency in structured Agile framework planning and regulatory change programme delivery. His technical expertise both in finance and technology enables him to lead with content and promote a culture that promotes technical prowess alongside commercial rigor.

Career Achievements & Particular Capabilities

Harinder has been accountable for the delivery of large-scale technical and regulatory transformation programmes, bridging the gap between technology and business change to deliver on the wider strategy in various challenging environments. With his deep industry insights, he has helped businesses to navigate difficult changes and global processes in order to achieve outcomes demanded by external market pressures as well as prioritised internal initiatives.

He has led multiple teams utilising a collaborative leadership style and proven track record of translating complex ideas into efficient execution for varying intricate disciplines across buy and sell side divisions, data science and cloud computation. Where required, Harinder has been a primary interface to external regulators and external technology forums of a global nature in order to facilitate agreements and direction.

Mark Stenson

Overview

Mark is a senior leader of IT and business transformation programmes with strengths in strategy development and implementation, and delivering projects effectively through senior executive engagement, building effective teams, supplier management and a focus on working to process.

Industry & Service Expertise

Highly experienced in digital services and data management capabilities on a global scale from initial consultancy through to solution implementation. Extensive knowledge of Defence, Aerospace, Retail, Nuclear and Energy sectors supported by a deep functional knowledge of the end-to-end product lifecycle including Design, Manufacturing, Supply Chain (Purchasing and Logistics) and Operations.

Career Achievements & Particular Capabilities

Mark has lead significant multi-year programmes within regulatory and commercial environments, delivering game-changing technologies on a global scale. This has included award winning solutions in supply chain and manufacturing operations. With degrees in business administration and IT, he is able to blend strategic concepts with detailed ways of working at process, system and data level to deliver IT enabled benefits. He is also able to lead IT transformation programmes based upon the latest agile frameworks as a SAFe 5.0 Practitioner Consultant. He also holds industry qualifications in programme and project management and is a Chartered Engineer and Fellow of the British Computer Society.

Neil Stokes

Overview

Neil is a goal driven Senior Consultant/Programme Director with an impressive background of successful delivery in Programme Management, Business Change Management and Systems Integration in programmes covering Smart Metering, Billing and CRM.

Industry & Service Expertise

With over 25 years industry experience in Utilities and Telcos, obtained in the UK and globally, Neil has held senior internal roles and acted as a third-party Programme Director or Senior Consultant to several large multinationals. Neil has extensive experience in managing diverse multi-location cross-functional teams, consisting of blended on-shore/off-shore, in-house and third-party system integrator resources.

Career Achievements & Particular Capabilities

UK SME Energy Supplier: Neil led the negotiation and establishment of MAP & MOP contracts, from initiation through to handover into BAU

UK Big Six Energy Supplier: Neil was the lead for the SMETS 1 & 2 delivery programme covering technology and business change/readiness, ensuring programme and business compliance with industry obligations

UK Big Six Energy Supplier: Neil was the programme lead for all IS and technology for the programme for the delivery of Smart meters into the UK market, the establishment of a new field force, contact centre and back-office capabilities

Major Outsourcer: Neil was a key part of the team managing UK major mobile Telco, being responsible for the UK account strategy, development of propositions, coordinating supplier Alliance partner capabilities and developing the joint innovation agenda with the client

UK Major Telco: Neil managed a team of 130 for delivery of all strategic UK Billing Programmes, such as the Wholesale Billing Upgrade Programme and the Strategic Mediation Programme

Paul Strickland

Overview

Experienced Programme Director with 18+ years of understanding complex requirements, managing largely technology-led change, to transform business in the Financial Services sector. An articulate and persuasive communicator, focused on building strong client/working relationships and inspiring evidence based confidence from stakeholders.

Industry & Service Expertise

Highly experienced in delivering technology change globally across many domains within Financial Services including; data and analytics, infrastructure, audit, pensions, HR and other functions.

Using evidence-based business cases to negotiate and build strong relationships across multiple, multi-functional, cross-supplier teams; consulting on existing programmes to steer them back on track to meet time, cost and / or quality goals.

Career Achievements & Particular Capabilities

Paul has been accountable for the delivery of large-scale technical and regulatory transformation programmes, bridging the gap between C Suite, technology and business change to deliver on the wider strategy across various portfolios. Deliverables have included:

A multi-year global data and analytics solution as part of a group wide regulatory portfolio at Barclays
The technology element that enabled Lloyds Banking Group to meet the requirements of the Senior Managers and Certification Regime (SMCR)
A review of the end to end change process of a leading UK Retail Bank following a problematic migration to the platform of the European bank which had acquired the UK bank – this led to them bringing their IT development teams back in-house
The £450m technology refresh of the network infrastructure for Lloyds TSB — at the time, the largest transformation of its type in Europe

Paul Winstanley

Overview

Paul is a senior Programme Manager with a successful 30 year track record of delivering programmes/projects objectives on time and to budget for International Banks. He is an effective leader of multifunctional and multicultural project and business teams across different locations.

Industry & Service Expertise

Paul’s core experience of delivering high value programmes/projects for major International Banks, initially in the UK but then across Asia, India, Africa, LATAM and US.

Paul’s experience has been gained by delivering Business Process Re-engineering Projects, Business Transformations, Business Expansions (into new locations), Business Integration following M&A, Business Process Offshoring and the development and delivery of new products.

Career Achievements & Particular Capabilities

Paul has adapted his project management approach and style as he has gained experience of different types of project and organisations, but he has always remained goal focused. He enjoys understanding the business case and drivers; he can develop or enhance the business case to ensure that objectives are clearly understood and measurable.

Paul’s understanding of banks and banking products allows him to engage effectively with Senior Business stakeholder and their teams. This enables a collaborative approach to programme/project planning which enhances the chance of successful delivery.

Paul is experienced with technology as a business user and has a deep understanding of managing change in complex, high pressure environments and utilising technology to facilitate change.

Paul ensures focus is given to both programme risks and risks to the business during periods of significant business change.

Paul has worked with British Banks on Business Transformation across multiple locations, and a German bank on Business Process offshoring, new product development and delivery in partnership with a major stock exchange, and Business Integration following an acquisition. Paul has also worked for American Banks on Business Integration following an acquisition, business line expansion into a new location, and Business Transformation.

ASSOCIATE PARTNERS